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FAQs
Why is my package delayed?
Delays may occur due to weather, traffic, or operational issues. Please check your tracking page for updates.
What do I do if tracking page doesn’t show the expected date of arrival?
This may be due to technical issues. Please refresh the page or contact support if the problem persists.
How can I get the contact number of my delivery partner?
Once your package is out for delivery, you can see the partner’s contact details on the tracking page.
What should I do if I am not available at the time of delivery?
You can reschedule your delivery through the link provided via SMS or the app.
My shipment has been returned/cancelled. What should I do?
Please contact our support team to check the reason and re-initiate the shipment if applicable.